HP today announced multi-year, multi-million dollar technology agreements with Countrywide Financial Corporation, which through its family of companies is a diversified financial services provider headquartered in Calabasas, California. Under the agreements, HP Services will provide technical support for more than 100 of Countrywide's industry-standard HP ProLiant servers, in addition to delivering 4,000 HP notebook PCs for Countrywide's main subsidiary, Countrywide Home Loans, Inc.
The HP notebook PCs, equipped with wireless LAN technology, provide sales agents quick and efficient connectivity to the Internet at any time. Combined with wireless Internet service, this enables agents to easily check mortgage rates and respond to customer requests in real time while in the field.
As one of Countrywide's preferred technology providers, HP also has recently refreshed more than 25,000 HP desktop PCs for Countrywide's 30,000 employees from entry to executive levels in more than 1,400 branch offices nationwide. The installation project was designed to replace outdated technology systems and increase business efficiency and productivity among the company's operations.
A managed services agreement calls for HP to provide the management tools, personnel and hardware needed to maintain 24 x 7 availability and solid reliability of Countrywide's server cluster environment consisting of two-way, four-way and eight-way HP ProLiant servers.
The virtually constant uptime of the ProLiant server clusters allows Countrywide to perform fast, reliable customer loan origination to help create the highest level of customer satisfaction for its customers. With the newly added HP support, Countrywide can continue to dedicate resources to other areas of the company, including the expansion of its e-business products and services, in addition to exploring new technologies to grow revenue and increase usage of online services for customers.
"As one of our preferred technology providers for more than nine years, HP continues to provide Countrywide with innovative products and services that allow us to keep superior customer service as top priority," said Richard Jones, chief technology officer, Countrywide Financial Corporation. "With these new agreements, HP brings the server support that Countrywide Financial needs to continue our growth into a wide array of financial services and remain focused on customer needs."
"The server cluster support that HP will provide Countrywide is just an example of one of the many end-to-end solutions that Countrywide has received from HP for almost a decade," said Jim Milton, senior vice president, HP Enterprise Systems Group, and managing director, HP Americas. "Not only does HP provide Countrywide with a variety of IT hardware, from the data center to the desktop, but we also provide the support services which deliver the high levels of uptime Countrywide needs to meet their customer satisfaction and business objectives."
Founded in 1969, Countrywide Financial Corporation is a member of the S&P 500, Forbes 500 and Fortune 500. Through its family of companies, Countrywide provides mortgage banking and diversified financial services in domestic and international markets. Mortgage banking businesses include loan production and servicing principally through Countrywide Home Loans, Inc., which originates, purchases, securitizes, sells, and services primarily prime- quality loans. Also included in Countrywide's mortgage banking segment is the LandSafe group of companies that provide loan closing services. Diversified financial services encompass capital markets, banking, insurance, and global, largely through the activities of Countrywide Capital Markets, a mortgage-related investment banker; Countrywide Bank, a division of Treasury Bank, NA, a banking entity offering customers CDs, money market accounts, and home loan products; Balboa Life & Casualty Group, whose companies are national providers of property, liability, and life insurance; Balboa Reinsurance, a captive mortgage reinsurance company; Countrywide Insurance Services, Inc., a national insurance agency offering home-related insurance products; and Global Home Loans, a European mortgage banking joint venture in which Countrywide holds a majority interest.
Countrywide is the nations largest independent loan lender - a real estate mortgage lender with equity loan mortgages. Current interests are on the countrywide home loans website. Countrywide is a home equity lender, and as an online mortgage lender, it provides online loan applications and online mortgage rates, handling closing costs - all can be seen on the countrywide home loans website.
HP delivers vital technology for business and life. The company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small and medium business. For the last four quarters, HP revenue totaled $70.4 billion.