Switching Wireless Plans - Yenra

What to Do and What to Expect When Requesting to Switch Carriers and Keep Your Cell Phone Number

Wireless Plans

Verizon Wireless today issued tips for consumers that will help them prepare to move their wireless or landline number to a new wireless provider after Local Number Portability (LNP) becomes available on November 24th.

"Industry analysts have estimated anywhere between 20 and 40 percent of wireless customers are ready to change carriers, and have been waiting for the day they can do that without having to change the phone number their friends and clients have been using to reach them," said John Harrobin, vice president-Marketing for Verizon Wireless' 12-state West Area. "Verizon Wireless has been doing extensive work to prepare for LNP. Our $60 million investment includes developing systems to automate the process to the extent possible, implementing network and billing enhancements, training thousands of employees on various processes and building a national facility staffed with more than 900 employees to help resolve porting issues with customers and their other carriers. But there are some things consumers can do, and should know, that will help them move their number as easily as possible."

Harrobin offered the following:

"One final thought," said Harrobin. "Although all carriers will be offering holiday promotions, customers would be best served by talking to friends about their experiences with their carriers before switching. After all, a phone is only as good as the network it operates on."