INSCI this week released its ESP+ Solutions Suite 3.0, the latest version of the Company's industry-leading software. Designed to help large enterprises capture and store mission-critical documents long term, this newest version has enhanced capabilities for managing a broader range of content, with powerful functionality for repurposing compliance documents for customer communications initiatives.
Currently used by more than 270 companies worldwide, including premier financial, health care and insurance companies, the latest version of the ESP+ suite offers enhanced support for companies requiring robust solutions for their regulatory compliance and corporate governance plans. At the same time, the software allows companies to gain more value from their compliance content by making it readily available for such customer-facing initiatives as statement presentment, e-billing, and customer self-service.
The primary focus of this product release is to capitalize on today's compliance requirements -- putting compliance content to work for customer communications programs. "Compliance isn't a challenge; it's a business opportunity," said Henry R. Nelson, president and CEO of INSCI. "Companies should have the ability to handle massive document storage, and then retrieve, repurpose and capitalize on that valuable content for powerful business initiatives, like broker/dealer portals and e-statements. Our ESP+ 3.0 software suite uniquely brings both those pieces together for a real return on investment."
Among its new features are:
- Expanded records management functionality in support of EMC Centera, Compliance Edition, which facilitates compliance with the most stringent regulatory requirements.
- Enhanced content delivery functionality for improved customer communications, including automated marketing templates, bounce processing, and access tracking for proof of receipt
- Desktop application content capture, enabling Microsoft Word documents, Excel spreadsheets, and other content to be archived and preserved.
- Robust image capture of ID cards, paper-based documents, and other documents that must be preserved and easily retrieved for compliance
- Java-based Web portal integration tools that enable easy integration for online document access
- Web-deployable desktop client that provides the advantages of an easy-to-administrate browser-based solution with the full-featured functionality of a desktop application
Also available in 3.0 is an enhanced ESP+ Messenger module, INSCI's automated content delivery solution. Through this module, companies can deliver statements, trade confirms, and other documents via cost-effective e-mail with personalized marketing graphics and messaging. The process is virtually instantaneous, assists up-selling/cross-marketing plans, reduces costs by eliminating expensive fulfillment steps, and provides an important vehicle for delivery a company's message in every transaction.
"As a brokerage firm, our highly regulated environment requires a robust solution for managing and delivering our client correspondence," said J.P. Reynolds, First Vice President of Information Technology, Davenport and Company, LLC -- Virginia's premier, independently-owned investment management firm. "The access tracking feature of this newest release, combined with expanded reporting tools will provide us with proof of receipt and audit reporting capability to support our e-delivery initiatives around trade confirmations and statements for interested parties."
"INSCI focuses on ways to help companies preserve legacy system investments, and optimize their investments in compliance technology," noted Jeff Phillips, senior analyst with Doculabs, a technology consulting firm focused on ECM and BPM markets. "The ability to deliver personalized messaging through document e-delivery is a unique and valuable feature for enterprise clients. It provides a compelling model to rapidly deliver what often takes far longer with many ECM solutions: greater return on investment."
INSCI helps companies manage the full spectrum of enterprise content: documents, e-mail, graphics, and video.