Carolyn Bayley went to the Verizon Wireless Communications Store to switch from Sprint PCS to Verizon Wireless, saying her reason was that "I cannot get reliable service in my apartment and often have trouble getting service when I travel, which is often," she said.
Verizon Wireless has specialists in the switching process and will track porting requests, troubleshoot any issues with a porting request and call customers to resolve issues in the porting process. Also, customers who submit a request to port in to Verizon Wireless can call a special toll-free number to check the status of their port once the process has begun.
To check the status of phone orders, call 800-256-4646