YENRA — STORE AND ONLINE INTEGRATION TEST RECORD Guide: https://yenra.com/web-enabled-store/ Prepared September 9, 2026. Adapt to the actual platforms and provider terms. HOW TO USE Use a limited pilot and provider-supported test modes where available. Label test orders so they do not become real demand data. Record expected states before testing; attach evidence afterward. Avoid recording full payment details or unnecessary customer information. Assign an owner and next action to failures. INSTALLATION Store/location: Test date / tester: POS, online platform and connector versions: Hardware / payment processor / region / plan: Product and variant IDs used: Provider documentation checked (URL, date, applicable configuration): RECORD OWNERSHIP — name the system and responsible person for each Catalog / SKU / barcode: Prices and promotions: Available, committed, unavailable and incoming inventory: Order identity and status: Payment authorization/capture/refund: Pickup ready message and collection record: Return inspection and stock disposition: FOR EACH CASE, DUPLICATE THIS RECORD Case name: Starting stock by state/location: Starting order and payment status: Steps and test identifiers: Expected final stock/order/payment/message states: Actual states: Evidence location: Pass/fail and reason: Owner / correction / retest date: REQUIRED PILOT CASES 1. Normal pickup: one order, exact variant, reservation, preparation, ready message, collection and a single completion record. 2. Last item requested by online and store customers at the same time: documented conflict outcome, correct messages and reconciled stock. 3. Cancellation before pickup: correct refund decision and reservation release. 4. Damaged return: refund handled separately from sellable-stock determination. 5. Interrupted connector and retry: one logical event processed once, retained records and reconciled order, inventory and payment states after recovery. 6. Restricted staff account: allowed tasks work; protected settings stay restricted. OUTAGE PLAN What works if internet fails: What works if the payment connection fails: What happens if the inventory connector is delayed: Provider's instructions for retaining offline orders: Who can pause pickup/availability: Approved fallback and limits: Recovery sequence and owner: How to reconcile counts, stock, payment status and unresolved exceptions: RELEASE DECISION Passed cases / remaining failures: Customer-impacting limitations: Staff training completed: Approved pilot scope / expansion decision / rollback or pause procedure: Review cadence and owner: Measures: stock conflicts, preparation time, uncollected orders, failed syncs, unreconciled payments. EXAMPLE PROVIDER REFERENCE (not a universal outage procedure) https://help.shopify.com/en/manual/sell-in-person/shopify-pos/selling-offline/offline-features