Predictive Journey Mapping 1 - Image Index | 20 Ways AI is Advancing Customer Journey Mapping Navigating the City: A crystal ball sitting on top of what appears to be a city map, with the reflection of a cityscape in the crystal ball. The city map is dark blue and features several roads and buildings, while the city reflected in the crystal ball has tall skyscrapers and numerous other buildings. The overall atmosphere suggests that this image could be used as a metaphor for planning or navigating one's journey through life.
