Intelligent Call Routing 1 - Image Index | 20 Ways AI is Advancing Contact Center Optimization Intelligent Call Routing Technology in a Modern Call Center.: A futuristic call center with intelligent call routing technology. The room is equipped with multiple computer screens and telephones, and features a large screen displaying the names of people who are waiting for calls to be connected. A person in the background appears to be working on one of the computers. The overall atmosphere suggests an efficient and organized workspace, optimized for quick and accurate call routing.
