PORTING CASE LOG - U.S. PHONE-NUMBER TRANSFERS
Companion guide: https://yenra.com/cell-phone-porting/
Prepared October 6, 2026. Use with your providers' current instructions.

Keep this record private. Use line labels and contact aliases. Do not enter
passwords, transfer PINs, full account numbers, private phone numbers, or
message contents. Give sensitive information only through official channels.
If you did not request the transfer, contact your current provider immediately.

Line label:
Old provider / receiving provider:
Case reference (omit when sharing publicly):
Request date and time zone:
Expected next update:

ASK THE RECEIVING PROVIDER
Was the port submitted? Is it pending, rejected, accepted, or complete?
What exact field or authorization needs correction?
Who owns the next action? Is a scheduled date confirmed?
How should I update this existing case? When should I check again?

CORRECTION HISTORY (repeat for each change)
Date / time / zone:
Status and exact reason given:
Correction made (name the field; omit its secret value):
Team handling next action / next check-in:

AFTER THE PROVIDER REPORTS COMPLETION
Use consenting contacts; never call emergency services simply to test a port.
Confirm the selected SIM/eSIM line. Test carrier texts separately from app chats.
For each test record date/time/zone, selected line, contact alias/network if
known, service type, direction, result, and exact error without private data.

Outgoing call / displayed number correct? / two-way audio:
Incoming call from another network / which phone rings? / voicemail:
Outgoing and incoming SMS / app registration:
Voicemail setup:
Provider Wi-Fi Calling and emergency-address settings reviewed:

Keep old service active while the transfer is pending. For unresolved problems,
retain correspondence and review the FCC number-portability complaint guidance
linked in the companion article. A log records observations, not proof of cause.