Michaelo Espresso, one of the longest standing and most reliable espresso equipment companies, celebrates its 20th year serving the specialty coffee industry.
On July 4th, 1983, Michael Myers, a restaurant equipment purveyor turned espresso lover, started Michaelo Espresso by importing, selling, and servicing a line of Italian-made espresso machines in the greater Seattle area. Within 10 years of starting his dream venture, Myers and his growing company had established a nation wide network of sales and customer support, with machines and trained service agents in all 50 states
In 20 years of business, Michaelo Espresso has been a leader in espresso equipment throughout the development of the specialty coffee industry, which was virtually unknown at the time of the company's founding. Despite the changes in the market, Myers' company has survived and thrived due to its singular commitment to customer service. "I decided long ago that I needed to represent manufactures that could offer us exactly what we needed to stand behind their products," Myers explains. As part of this commitment to dependability, Michaelo Espresso was the first espresso equipment company to develop a comprehensive customer support program that included a national service database to track and manage accounts, a fully stocked parts warehouse with next day availability, and a 24-hour call center accessible through a toll-free number for clients anywhere in the U.S.
Today, Michaelo Espresso serves the specialty coffee industry with a full range of espresso equipment including top-quality expresso machines and grinders, NSF-certified coffee carts and kiosks, panini grills, water filtration, plus parts and accessories with more than 6,500 accounts that include national cafes, bookstores, food service chains and independently owned operations in the U.S., Canada, Korea, China, Taiwan, England and Mexico.